When you move out of the rental living space, it is essential to hire professional cleaners because they help you to get back the deposit money. However, the refund of the bond money depends on whether you hire seasoned and skilled cleaners or not. Knowing how to select a cleaning company is not something that comes naturally to most people.
Luckily, there are a few questions that can help you find a genuine company that offers reliable end of lease cleaning in Melbourne. All you need to do is talk to different companies and ask them questions related to the price, their service, and professionals. These questions will help you to find out the best company.
Here is the list of 10 questions to ask a professional cleaning company.
Question 1: How Many Years Have You Been In The Cleaning Business?
Every company begin somewhere, but nobody wants their property to be used as a training ground by any newly formed company. Experience matters and companies with more experience are better at what they do. Enthusiasm is also crucial, but it cannot compensate for a lack of experience. So seek a company that is passionate but more importantly has a proven track record.
Question 2: Do You Bring Your Own Equipment And Supplies?
Some Melbourne cleaning companies bring their own materials and equipment, while others only bring the equipment and expect customers to supply the supplies. Many companies nowadays use both store-bought and environmentally friendly products. So, you can always talk about it and request specific products.
Question 3: Can You Provide with Reference of Previous Customers?
Ask whether they can provide you with a list of at least three recent customers for whom they have provided cleaning services. To find out if the cleaning company in question has delivered high-quality service and if there have been any previous complaints or other concerns, contact the previous customers over the phone.
Question 4: What Is Excluded In Your Cleaning?
Another important question that you must ask a company is the areas or surfaces that they do not clean. Different companies follow their list, so you must know what you are paying for. If a company do not clean basic surfaces like carpets, windows, toilet, etc., then look for other options.